26
Feb
Nurture tenant links, landlords advised
Having a good relationship with tenants is important for landlords
in order to help them deal swiftly when problems arise, it has been
stated.
Head of communications at the National Landlords Association (NLA)
Simon Gordon remarked: "The primary advice is probably to have a
good relationship with your tenants from the start."
This way, he stated, any difficulties arising for either the tenant
or landlords can be dealt with as "you are already in
communication, you have a good relationship and you can
talk".
Such a situation could help landlords as they would know about
situations such as a tenant becoming unemployed and seeking to
claim housing benefit, while a landlord may similarly keep tenants
advised of any problems they may have.
Figures from the NLA have shown that it took over 30,000 calls on
its advice line in the past 12 months.
